1. Where do your bubble tea ingredients come from?

We are a professional bubble tea manufacturer based in Taoyuan, Taiwan, equipped with our own factory and R&D team. All ingredients—including vegan tapioca pearls and vegan milk tea powder—are strictly selected and quality-controlled to ensure food safety and stable B2B supply.

2. Do your products have food safety certifications?

Yes. Our products are certified by ISO, HACCP, FSSC22000, and HALAL, meeting international export standards for reliable and compliant business partnerships.

1. What packaging formats do you offer?

We provide cup sets, boxed sets, pouches, multi-packs, and OEM custom packaging options tailored to business needs.

2. What are the shelf life and storage recommendations?

Shelf life:

• Shelf-stable instant tapioca pearls: 24 months

• Popping boba: 12 months

• Frozen bubble tea: 24 months (store at -18°C)
  Please follow the storage instructions on each product to ensure optimal taste and texture.

3. How should products be stored and transported?

Frozen items require full cold-chain logistics, while shelf-stable products use moisture-proof packaging to ensure safety and stability during transit.

1. How can I place an order and what is the MOQ?

Businesses may submit inquiries through our website or contact our sales team directly. Minimum order quantities vary by product type, and flexible MOQs are available for different business scales.

Sales Manager : Webber webber@pulyfood.com.tw
Sales：Alice  alice@pulyfood.com.tw
Sales：Sylvia sylvia@pulyfood.com.tw

2. Do you offer OEM/ODM customization services?

Yes. We provide OEM/ODM services including private labeling, custom formulation, and packaging design to support your brand development.

3. What payment methods and terms do you support?

We accept bank transfer, credit card, and corporate payment terms. Conditions may vary based on cooperation scale and transaction history.

4. How can we become long-term partners or distributors?

You may submit a cooperation request. We offer partnership solutions including long-term supply, co-branded projects, and marketing support.

1. How can I request product samples or tasting materials?

Please contact our sales team. Sample and tasting kits are available in limited quantities to help evaluate flavor and packaging suitability.

2. Which sales channels are your products suitable for?

Our products fit a variety of channels such as cafés, restaurants, hotels, convenience stores, and e-commerce platforms, enabling multi-channel expansion.

3. Where can I access more product information or catalog files?

You can download our product catalog from our website or request it through our sales representatives. Detailed specifications, packaging options, and updated promotions are available.

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